As a CRM & CDP Specialist, you will be joining a leading non-profit sport's governing body, the EHF, based in Vienna, Austria. The EHF is dedicated to the development and promotion of handball, with the ambitious goal of making it the number one team sport in Europe. In this role, you will be key to helping them not only create the optimal technical environment but also reach and engage more people and increase the commercial value of the sport.
CRM & CDP SPECIALIST
The European Handball Federation (EHF) has a vacancy in its IT Department for a CRM & CDP Specialist.
KEY RESPONSIBILITIES
The successful candidate will play a central role in shaping the digital infrastructure of European handball. This involves taking on a key position as the digital playmaker for the CRM system, website, and apps, and being responsible for the strategic development and operational management of the entire CRM and CDP landscape. You will orchestrate systems, analyse data flows, and manage projects from conception to completion, all while collaborating closely with both internal teams and external partners.
This is a varied role with responsibility for the entire CRM and CDP landscape, from strategy to day-to-day operations. You will be the central digital playmaker for the EHF's CRM system, website, and apps, tasked with orchestrating systems, managing data flows, and modernizing middleware interfaces. You will also lead IT projects and manage external development partners, playing a key part in advancing the digital infrastructure of European handball.
KEY RESPONSIBILITIES
- Revision and strategic development of the CRM & CDP landscape
- Active participation in the CRM strategy: from the initial "play" to the "Final Whistle"
- Evaluation and selection of suitable tools and conceptualizing future-oriented solutions
- Analysis, modernization, and automation of middleware interfaces
- Responsibility for CRM architecture and operational system support
- Project management: from websites and apps to fan services
- Close coordination with internal departments and external development partners
- Documentation of milestones, testing, and project approval
CANDIDATE PROFILE
- Several years of experience in the CRM field--both strategic and operational
- Know-how in IT project management and a good feel for digital trends
- Understanding of team sports, leagues, and table logic--your practical knowledge makes the difference
- An open, communicative personality with a hands-on mentality
- A team player who takes on responsibility and maintains a clear overview
- Enthusiasm for sports, ideally being active (or formerly active) in team sports yourself
- Very good German language skills--additional languages are an advantage in an international environment
Offer
THE EUROPEAN HANDBALL FEDERATION (EHF)
The European Handball Federation (EHF) is the leading association for handball in Europe and organizes the most important competitions, such as the EHF Champions League. As an innovative and international team, the EHF promotes a team-sport spirit and offers a motivating work environment with plenty of creative freedom.
This is a special opportunity to play a decisive role in shaping the digital infrastructure of handball across Europe. You will work in an international environment where technology and sport meet, benefiting from short decision-making paths, open communication, and a sporty, fair collaboration. The role comes with a range of benefits, including a bicycle/e-scooter, flexible working hours, company events, an annual transit pass, a modern office that's easily accessible by public transport, parking, and a pension plan. The salary is not all-inclusive, and there are also sports and leisure activities available.
Salary
The actual salary depends on your qualifications and experience and is between 4,500 EUR und 6,500 EUR gross per month (on a 40-hour basis). The salary is paid 14 times per year.
FURTHER INFORMATION
- Start: Immediate
- Full-time (40 hours per week)
- Location: Platz des Europäischen Handballs, Baumgasse 60A, 1030 Vienna, Austria
About this job
Employment type
Full Time (Permanent employment)
Salary
4,500 EUR to 6,500 EUR monthly
Seniority level
Project or Team Lead, Senior Position
Work model
On-site
Place of work
Wien 3. Bezirk (Landstraße)
Field of work
IT, Data Processing
Unfilled vacancies
1 vacancy unfilled for this position
About the company
Employer
Number of employees
1 - 10 employees
Locations
Wien
Details about this job
Full Time (Permanent employment)
- Monday to Friday
- 40 hours
Place of work
- Wien 3. Bezirk (Landstraße)
Must-have skills
- CRM systems
- Customer data platforms
- Data analysis
- Projektmanagement
Required languages
- English C1
- German C1
Benefits
- Company laptop
- Transportation allowance
- Company phone
- Employee discounts
All infos regarding your application
Required application documents:
- Résumé
- Cover letter
Contact person
Marsha Brown
Corporate Liaison