User Experience | User Research | Design | Communications | Technology | Complexity
Do you believe that research belongs to the core strategy of great UX? Are you convinced that successful product development is all about understanding users? Are you looking for teammates who appreciate open communication and face challenges together?
In a nutshell, User Experience Research helps reveal who Dynatrace users really are, their needs and expectations in regards of our product, and their actual customer journey with it.
As an experienced UX Researcher you will join a global team of about 30 designers & researchers sitting across our R&D labs in Austria, Poland, Spain, and the United States.
We are a passionate and open-minded group of software enthusiasts. Together, we are global market leader in software intelligence.
By providing, analyzing, and automatically acting on data on how applications are performing in real-time -- for example, crash reporting, server-side tracking, root-cause analysis to name a few -- our full-stack monitoring platform helps our customers anticipate and resolve their software issues.
We have made it our mission to ensure that millions of people worldwide have an excellent user experience, made possible through a unique combination of observability, automation, and AI -- all compacted into one cloud-based software intelligence platform.
When applying for this role please include a link to a brief portfolio showing a few selected commercial projects you worked on in the past -- clearly outlining the problems and/or business opportunities taken on with your work, as well as your role and specific responsibilities as part of a multidisciplinary team. That should mostly touch on the process applied to find solutions and overcome challenges, rather than focusing just on visual polish and final deliverables.
Please kindly apply with both your resume and portfolio in English.
A cover letter would also be highly appreciated.
Join us now!
Due to legal reasons we are obliged to disclose the minimum salary for this position, which is EUR 60,000 gross per year (based on full-time). We offer a higher salary in line with qualifications and experience.
Dynatrace provides software intelligence to simplify cloud complexity and accelerate digital transformation. With automatic and intelligent observability at scale, our all-in-one platform delivers precise answers about the performance and security of applications, the underlying infrastructure, and the experience of all users to enable organizations to innovate faster, collaborate more efficiently, and deliver more value with dramatically less effort. That's why many of the world's largest organizations trust Dynatrace(R)️ to modernize and automate cloud operations, release better software faster, and deliver unrivalled digital experiences.
Due to the Covid-19 pandemic and to keep our Dynatracers safe, we adapted to a hybrid working model (partly Home Office, partly at the Office). In the Post-Covid 19 reality, there will be the option to choose between a hybrid (mix of Remote Work and at the Office Work) or full onsite (at the office) working model.
Am Fünfundzwanziger Turm 20-22