Digital Power Service Engineer

bei Huawei Technologies Austria GmbH Wien gestern

HUAWEI is a leading global provider of information and communications technology (ICT) infrastructure and smart devices; with integrated solutions across four key domains - Telecom Networks, IT, Smart devices, and Cloud Services.

We invest heavily in basic research, concentrating on technological breakthroughs that drive the world forward. With more than 190,000 employees, and we operate in more than 170 countries and regions as a leading supplier of next generation telecom networks and currently serve 37 of the world's top 50 operators. We look for people who share our Vision: We are committed to providing innovative products, services and solutions to create long-term value and growth potential for our clients. -- Building a fully connected and intelligent world to everyone.

Digital Power Service Engineer

If you are considering the challenge of becoming an integral part of a rapidly growing company, then we are looking for you, as we require a dedicated, innovative character to work with both internal and external forces on products and services to clients within solar energy and MV transformer station field. This may be the opportunity you've been looking for. We are offering a challenging position, with the opportunity to grow with us as well as a good salary and benefits package.

Job description:

Pre-sales support

  • Pre-sales testing support, holding workshops with customer or partner on technical issues.
  • Bidding support on technical and engineering related part.
  • Presentation of the technical service, solar products during some living exposition of solar energy
  • Follow up issues that may arise during testing/workshop/bidding activities.

Engineering support

  • Supervising project engineering process, including kick-off meeting, hardware and software supervision, acceptance test.
  • Onsite support for site survey, installation or commissioning when necessary.
  • Commissioning, improvement of the troubleshooting, intervention on site when necessary Interface with engineering partner to locate technical problems that may arise during the engineering process.

Maintenance support.

  • Responsible for Hotline support and level 2 engineer support;
  • Responsible for technical support service to customer or partner independently or jointly with a technical support team.
  • Onsite support in case of major or critical problems that can't be solved by customer or local subcontractor according to SLA.
  • Responsible for handling technical cases on ticket system
  • Responsible for Network Upgrade/Swap according to the team planning.
  • Responsibilities include but, not limited to: Monitor the quality of on-site operation, updating Quality analysis and improvement processes.

Identification of Safety Issues and Stressors Associated with This Role:

  • Working with live three-phase electricity which may up to 35kV AC voltage, and 1500V DC voltage
  • Manual handling
  • Driving long distances
  • Working outside in bad weather conditions

Main Contacts (internal and external)

  • Huawei Clients in the form of Solar and MV system: Developers, EPCs, Funders, Distributors, Service partners, Installers
  • HUAWEI Employees: Account Team, Logistics, Customer Services
  • Huawei R&D
  • Huawei Partners

Key Attributes

  • Familiar with the electrical knowledge and power system
  • Capacity to work with solar and MV system and transformer station
  • Good customer relationship management skills
  • Ability to absorb and then fully communicate technical information and data
  • Approachable, adaptable and solution-orientated
  • Very organized, reliable and consistent
  • Tenacious, Dedicated and Self-sufficient
  • Ability to co-operate and work with peoples from different cultures


Experience Required

  • At least 3 year in solar energy industry or MV system or equivalent (technical service, commissioning service)
  • Focused customer service background
  • Experience of reading and understanding electrical schematic diagrams and specifications with the ability to pick out and interpret relevant information
  • Good Understanding of PV plant structures, roof top structures.
  • Multi-skilled in both the theoretical and practical aspects of electrical work
  • Network engineering / Routing skills are a plus
  • Failure investigations and advice
  • Speaking Languages: English and German



  • Be used to work with DC and AC current, hold the operation license with high voltage (if government request)
  • Be aware about risks also responsibility for team members when working on-site
  • Driving License


  • Ideally B.Sc. or degree in an Electrical discipline or equivalent
  • Education as electrician or higher
  • Being interested / motivated to learn more about power electronics


Please send your detailed application in English via e-mail to indicating your earliest start date and your salary expectations with the subject: Marketing Manager

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Huawei Technologies Austria GmbH

IZD Tower 9th Floor/Wagramer Straße 19
1220 Wien

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