IT Support Engineer
Fischamend HQ /
Full-time
/ Hybrid
Become a member of our Service Desk team and help us optimize services on behalf of the business, overseeing the IT functions.
As a point of contact for all cargo-partner IT users, you will be responsible for the qualitative support of our employees and their desktop environment (PC, notebook, tablet, smartphone, printer, telephone systems, etc.) as well as industry-specific applications. Help the team keep operations running smoothly for more than 4000 users worldwide!
You will be responsible for :
- 1st and 2nd level support for Windows-based user applications
- User management - permission management of several systems
- Asset management: care of employees regarding their IT workstation equipment (hardware)
- Support for the purchasing within IT stock
- Maintenance of the global network infrastructure
- Support of telecommunication systems (IP telephony)
- Support regarding the office relocations (warehouses, new offices - network, switchers, installations)
- Collaboration on IT projects throughout the life cycle of IT infrastructure/organizational programs
- Handling incoming support requests from end users (=tickets)
What do we expect from you :
- Completed technical education with a focus on IT (eg HTL) or equivalent work experience
- Basic knowledge in the areas of network technology and server landscapes
- Knowledge of Windows operating systems (desktop required, server desirable) and MS Office
- Solution oriented approach and team player
- High operational readiness, problem-solving competence and proactivity
- Good English skills
Why cargo-partner:
Career plan and professional growth opportunities? We guarantee an individual path of professional development. We give development opportunities in various projects.
Stability of employment? Dynamic work in a stable international company with a leading position in the air and sea freight market. We focus on long-term cooperation. After the project is over, we talk, listen and provide further challenges.
Benefits? We provide technical and personal trainings, eLearning, co-financing of language courses and more.
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Ready to get things moving? Join our team
Wage (gross): from 2400 EUR/month *By legal requirement we are providing the information about the basic wage component (minimum salary) for the advertised position. Based on your experience/profile, the final financial conditions will be the subject to discuss and negotiate at the personal interview, however, not less than above mentioned minimum salary component.
Company Introduction:
cargo-partner is a privately owned full-range info-logistics provider offering a comprehensive portfolio of air, sea, land transport and warehousing services, with special expertise in information technology and supply chain optimization. The company operates over 130 offices in 40 countries around the world to create fast and efficient solutions for a wide range of industries. With the SPOT platform, cargo-partner ensures easy cooperation and full transparency throughout the supply chain.
As a family-owned business, we are very employee-oriented and want to work with you to develop your career and personal goals. Take a look at our Mission & Vision.
If you are looking for a challenging position in an innovative and dynamic international company, we want to get to know you!
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