Business Analyst - Identity & Access Management Team (f/m/x)

Are you a skilled Business Analyst passionate about Identity and Access Management (IAM)?

RBI is seeking a driven and experienced Business Analyst to join our IAM team. Your expertise will be vital in bridging business and technical needs, driving analytical excellence, and supporting secure identity management across the organization.

Your mission at RBI:

• Requirements Gathering & Analysis: Work closely with stakeholders to collect, analyze, and document business and functional requirements for IAM initiatives.
• Process Mapping & Optimization: Analyze current IAM processes, identify gaps or inefficiencies, and propose improvements to streamline identity and access workflows.
• Solution Design Support: Translate business needs into detailed specifications and user stories for IAM solutions; support the design and testing of new systems or enhancements, with a focus on OneIdentity IDM.
• Documentation: Create and maintain clear process documentation, business requirements documents, user guides, and training materials.
• Change Management & Training: Support change management activities, including user training, communications, and adoption strategies for new IAM processes and tools.
• Compliance & Audit Support: Assist in ensuring IAM processes align with regulatory and internal compliance requirements, and support audit activities as required.

Your core competencies:

• Bachelor's degree in Business Administration, Information Technology, or a related field.
• Proven experience (3+ years) as a Business Analyst, ideally with exposure to IAM, cybersecurity, or IT security projects.
• Hands-on experience with OneIdentity IDM or similar identity management platforms is highly preferred.
• Strong analytical and problem-solving skills, with experience in process mapping, requirements elicitation, and gap analysis.
• Excellent written and verbal communication skills, with the ability to clearly convey technical information to non-technical stakeholders.
• Experience creating process documentation, business requirements documents, and user stories.
• Familiarity with IAM concepts, such as user provisioning, access reviews, role-based access control (RBAC), and identity governance.
• Proficiency with business analysis tools (e.g., Jira, Confluence, or similar).
• Experience working in Agile or hybrid project environments.
• Knowledge of cloud platforms (e.g., AWS, Azure) and their IAM capabilities is a plus.
• Self-motivated, detail-oriented, and committed to continuous professional development.

What we offer:

• Flexible work week: Flexible hours, work-from-home options from Austria, and 30 days/year remote work from any EU country.
• Global community: 75+ nationalities, English as the company language, and work permit support. Our teams thrive on collaboration and mutual respect.
• Career growth: We believe in continuous learning and proactive career development. Take on challenging work that stretches your abilities, attend trainings, and use new technologies to make a lasting impact.
• Stay healthy: Subsidized canteen, well-being programs, check-ups, and sport allowances.
• Save money: Discounts, exclusive banking terms, and a free public transport pass.
• Family support: Child allowances, gender-neutral parental leave, bilingual company kindergarten, and holiday childcare.
• Competitive salary: Starting at EUR 48.000, gross p.a. excluding overtime, with market-compliant overpayment based on experience and qualifications. We are happy to discuss your actual salary in person.

For questions regarding our application process, please feel free to take a look on our website or check out our FAQ.

Your contact:
Nathalie Pollroß
Talent Acquisition Team

At Raiffeisen Bank International, we are pleased to have more than 17 million customers in Austria and 12 other CEE countries - what got us here, are our talented people. From the moment you join RBI, you will notice our commitment to creating a working environment where everyone can thrive. Diversity and inclusion are essential components of our vision and mission and are reflected in our values: collaboration, proactivity, learning and responsibility. Our shared mission is to provide a superior customer experience by tackling new issues such as digitalization and changing needs.

Your benefits at one sight:

Join a team that values your well-being and professional development, offering a varienty of benefits to support your success. To learn more about the benefits, hover over the icon.

• We offer public transport benefits for commuters within and outside of Vienna - for instance, we sponsor the Wiener Linien annual ticket.
• Our staff restaurants offers a wide variety of meal options with a strong focus on healthy and organic food, vegetarian and vegan options included. And the prices are heavily subsidized.
• Benefit from numerous subsidies and discounts for cultural events and in the sports sector, e.g. subsidies for concert tickets or fitness centers.
• As an integral component of our company's DNA, we provide internal learning and growth opportunities, allowing for advancement within our organization.
• We offer flexible working hours without a core time requirement, as well as extensive hybrid work options. Additionally, employees are entitled to 30 days per year of remote work from any EU country outside Austria.
• Recognizing the significance of family to our employees, we provide family allowances, gender-neutral parental leave, a bilingual company kindergarten, and childcare during holidays.

Apply now »