Lead SOC & Siem Services (m/w/d) - Technical Cybersecurity Lead

Lead SOC & SIEM Services (m/w/d) - Technical Cybersecurity Lead

Reference nr.: JN -092025-6831879

Location: Vienna

Contract type: Permanent

About Our Client

You will join a leading, well-established insurance group with a strong presence across Central and Eastern Europe. The company places great emphasis on digital transformation and robust cybersecurity measures to protect both their own infrastructure and the sensitive data of millions of customers.

As part of their dedicated IT Cyber Security Operations team, you will work in a dynamic environment that combines stability and innovation. The organization values diversity and inclusion, offering employees flexible and hybrid working models, comprehensive benefits, and extensive opportunities for professional development.

This is an excellent opportunity for experienced security professionals who want to take ownership of critical SOC and SIEM services within a forward-thinking and internationally connected company that truly cares about security, compliance, and continuous improvement.

Job Description

• Drive the strategic planning and continuous development of the SOC and SIEM service strategy aligned with security requirements and compliance standards.
• Manage the full lifecycle of SOC/SIEM services, including design, implementation, operation, and ongoing maintenance to ensure high availability and performance.
• Lead technical projects to introduce and enhance SOC and SIEM functionalities and technologies.
• Identify and evaluate emerging technologies and trends in the SOC/SIEM landscape to improve service efficiency and meet evolving customer needs.
• Define, monitor, and ensure adherence to Service Level Agreements (SLAs) to guarantee service quality.
• Collaborate closely with internal competence centers and external customers to capture requirements and tailor service delivery accordingly.
• Communicate regularly with customers about service status, security events, and ongoing improvements to build trust and maintain strong relationships.
• Create and present comprehensive reports on service performance, KPIs, and security incidents for management and clients.
• Coordinate cross-functional teams and external partners to ensure smooth operation and continuous improvement of SOC services.

The Successful Applicant

• Proven experience in managing and leading SOC and SIEM services, ideally within complex, multi-tenant or international environments.
• Strong technical knowledge of SOC/SIEM systems, cybersecurity frameworks, and compliance standards (e.g., ISO 27001).
• Demonstrated ability to drive IT projects and coordinate expert teams with a customer-focused mindset.
• Excellent communication and presentation skills, capable of engaging with both technical teams and senior stakeholders internationally.
• Analytical thinker with strong problem-solving and decision-making skills, able to perform well under pressure.
• Fluent in English; proficiency in German is an advantage.
• A proactive, collaborative, and results-oriented approach, with a passion for continuous learning and innovation.

What`s on Offer

• Work Your Way: Enjoy true flexibility with hybrid working, flexible hours, and a 37.5-hour week -- plus a cool Home Office starter kit to set you up for success wherever you work.
• Get Rewarded: Benefit from a competitive salary that matches your skills, plus exclusive discounts on insurance products, banking perks, and much more.
• Learn, Lead & Level Up: Jump into tailored onboarding, inspiring leadership talks, international training, coaching, and language courses -- everything you need to advance your career and sharpen your skills.
• Stay Healthy & Energized: Take advantage of on-site physiotherapy, massages, fitness classes, and wellness programs designed to keep you feeling your best -- including fun events like the Vienna City Marathon!
• Family First: From childcare right next door to extra parental leave and coaching, plus flexible part-time leadership options -- we've got your family covered.
• Be You: Join a workplace that truly celebrates diversity and inclusion, with vibrant employee networks and a culture where everyone belongs.
• Love Your Space: Work in modern, stylish offices with ergonomic desks, fresh air, great food at discounted prices, and easy access by bike or public transport.
• Make an Impact: Get involved in exciting social initiatives and corporate volunteering -- because doing good feels good.

Contact

We are looking forward to receiving your application stating your salary expectations as well as the reference number JN -092025-6831879. Your application will be forwarded to the consultant in charge. Please note: We are accepting online applications only in order to ensure a fast processing.

Name: Friederike Toscano
Phone:

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