Join the Red Bull Graduate Programme at our Headquarters in Austria starting in July 2023 and give wiiings to your career!
As eCommerce Trainee you'll focus on improving the customer experience on our web shop by using analysis of customer data and feedback.
As an eCommerce Graduate, you'll analyse our customer emails/calls to be able to find issues and improvement areas as well as cluster the emails to find patterns of behaviour. Additionally, you'll work with the customer service team to build a data bank of customer service and cluster relevant customer groups.
You'll work with google analytics and screen our website audit to identify improvement areas. Based on that you'll be able to come up with recommendations on how to increase customer experience on our webshop.
Another area of your responsibility will be to analyse the comments and questions received on social to document patterns and behaviours of customers.
You'll be supporting the team in daily tasks to keep our two webshops running smoothly. Additionally, you'll work closely with our content team supporting them in creating the right content for our webshop.
As an employer, we value diversity and support people in developing their potential and strengths, realizing their ideas and seizing opportunities. We believe passionately that employing a diverse workforce is central to our success. We welcome applications from all members of society irrespective of age, skin colour, religion, gender, sexual orientation or origin. Due to legal reasons, we are obliged to disclose the minimum salary according to the collective agreement for this position, which is EUR 2,041 gross per month.
Am Brunnen 1
5330 Fuschl am See