Job Title: IT Support

bei TDE Group Gmbh Niklasdorf vor 6 Tagen

Join our dynamic team as an IT Support and make a meaningful impact in our organization! We are seeking a talented individual with a passion for technology and a strong problem-solving mindset. If you enjoy troubleshooting, providing exceptional customer service, and thrive in a fast-paced environment, this is the perfect opportunity for you. Apply now and be part of our innovative IT department that drives success through cutting-edge technology solutions! At tde, we value our employees and believe in providing a positive and engaging work environment that encourages personal and professional growth. With flexible working hours, an international team, and excellent career and education opportunities, this is an opportunity not to be missed.

Job Title: IT Support

Employment type: Full-time Work Hours: Monday - Friday, 8:00am - 4:30pm Job Location: Depotstraße 125, 8712 Niklasdorf, Austria

Job Purpose:

The job purpose of an IT Support professional is to provide technical assistance and support to end users in resolving their computer hardware, software, and network issues. The primary objective is to ensure that technology systems are functioning effectively, and users can maximize their productivity with minimal disruption.

Job Responsibilities:

  • Provide technical assistance and support to end users.
  • Troubleshoot and resolve hardware, software, and network issues.
  • Track and manage user requests and incidents.
  • Document procedures and maintain a knowledge base.
  • Perform routine system maintenance and updates.
  • Conduct user training and provide guidance on best practices.
  • Manage hardware and software inventory.
  • Collaborate with cross-functional teams and stakeholders.
  • Stay updated with emerging technologies and industry trends.

Educational Qualification Requirements:

  • Degree in Computer Science, IT, or a related field, or equivalent work experience

Skills & Professional Requirements:

  • Strong understanding of computer systems, mobile devices, and other tech products.
  • Proficiency in Microsoft Office 365, Microsoft server OS and knowledge of network management and data backup/recovery

Experience Requirements:

  • Prior experience in an IT support role desirable but not required

Attributes and Behaviors:

  • Ability to diagnose and troubleshoot basic technical issues.
  • Excellent problem-solving and communication skills
  • Ability to explain complex information in clear, simple terms to a non-IT personnel

Job Benefits

  • Work-life balance - an interesting and varied job with flexible working hours
  • International team, familiar, collegial, and appreciative working environment
  • Good transport connections
  • Free parking spaces
  • Company events, vouchers
  • Regional snacks and coffee/tea free of charge
  • Excellent prospects - worldwide
  • Career and further education opportunities, internal training
  • Long-term employment in an interesting and ambitious group of companies

Monthly Salary:

As per the collective agreement of the Information & Consulting, a monthly gross salary starts at EUR 2.179,18.

Your actual offer depends on your skills and experience.

Application Contact: Please send your resume and cover letter to:

TDE Group Gmbh
Tania Skachkova


TDE Group Gmbh

Parkstraße 25
8700 Leoben

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