Key Account Manager (f/m/d) Cyber Security Solutions

bei Michael Page International Austria GmbH Wien vor 2 Wochen
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Key Account Manager (f/m/d) Cyber Security Solutions

Referenz-Nr.: JN -042024-6384761

Ort: Vienna

Anstellungsart: Permanent


For a highly innovative cyber security firm we are recruiting the Key Account Manager (f/m/d) role based in central Vienna and remote. The position focuses on the success with existing large enterprise clients in the field of telecommunication.


  • Take care of existing key clients in the field of telecommunication
  • Lead as the single point of contact for all customer account management matters
  • Define multiyear account strategy, in close collaboration with other teams (tech, monetization, finance)
  • Lead, orchestrate & coach virtual teams to execute strategy
  • Have a constant customer-first mind-set
  • Present and defend actions internally and push for priorities
  • Executive communication, engagement and influence
  • Build and maintain strong, long-lasting client relationships
  • Introduce team-members, specifically monetization, on a case to case basis
  • Negotiate contracts and lead technical documentation (scope of work) progress
  • Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives and internal roadmap requirements
  • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
  • Develop new business with existing clients and/or identify areas of improvement
  • Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
  • Prepare regular internal reports on account status
  • Collaborate with sales team to identify and grow opportunities within territory
  • Assist with challenging client requests or issue escalations as needed


  • Proven success record in SaaS enterprise sales and account management
  • Professional background in an ISP, MNO or carrier preferred
  • Professional background in cyber security preferred
  • Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
  • Solid experience with CRM software (e.g. Salesforce, PipeDrive CRM or HubSpot) and MS Office (particularly MS Excel and Powerpoint)
  • Experience delivering client-focused solutions to customer needs
  • Data-driven mentality
  • Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
  • Excellent listening, negotiation and presentation abilities (including VC tools)
  • Strong verbal and written communication skills: English + German
  • BA/BS degree in Business Administration, Sales or relevant field preferred
  • Fluent in German and English
  • Spanish other EU language is welcome


  • Highly innovative work environment located at ICON Tower in the centre of Vienna
  • Freedom to work as independently as possible
  • Becoming part of a constantly growing company while celebrating international success
  • Attractive bonus program, jobticket and other benefits
  • Appropriate and performance-related remuneration (monthly gross salary according to the collective agreement for employees of companies in the field of automatic data processing and information technology services of at least EUR 4.032,- (ST2/Standard level). Of course, there is the possibility of overpayment depending on experience and qualifications.


Wir freuen uns auf Ihre aussagekräftige Bewerbung unter Angabe Ihrer Gehaltsvorstellung und der Referenznummer JN -042024-6384761. Ihre Bewerbung wird an den zuständigen Berater weitergeleitet. Bitte beachten Sie: Um eine schnelle Bearbeitung Ihrer Bewerbung sicherzustellen, bitten wir ausschließlich um Online-Bewerbungen.


Michael Page International Austria GmbH

Canettistraße 5/11. Stock
1100 Wien

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