User Support (Swiss)

bei Talk Online Panel GmbH 1040 Wien vorgestern

Talk Online Panel offers quality online fieldwork services in a market of over 400 million people across central and south-eastern Europe. Headquartered in Vienna, it boasts a multilingual international team across its target countries as well as a network of local partners and affiliates that help it deliver culturally-aware local expertise. The company is specialized in carrying out both large-scale multinational quantitative studies and more targeted research projects.

We are currently looking for a User Support Assistant to service our Swiss panelists. The ideal candidate would start in March or April 2021 and be based in Vienna.

User Support (Swiss)

Part time (30h/week) , remote working possible


  • Providing user support for Swiss members via E-mail, telephone and social media, mainly in German;
  • Survey or Document translations
  • Testing of questionnaires and supporting with basic local market knowledge
  • Processing orders of incentives and arranging new attractive prizes for Talk's respondents


  • Ongoing or completed university education
  • Excellent command of Swiss German, especially written, at native level
  • Swiss Italian or French a plus
  • Professional experience in a similar role is a plus;
  • Confident computer skills (MS Office, basic understanding of Online Advertising and Social Media);
  • Lively, easy-going and flexible personality


  • Challenging opportunity for career development within a fast-developing, international company;
  • International, friendly working environment in a supportive team of professionals;
  • Salary brutto EUR 1400 for 30 hours per week
  • A bright office in the city centre (Karlsplatz) easily reachable via public transport, remote working some of the time

Talk Online Panel GmbH
Please send your CV and a short cover letter to, to the attention of Anita Primo


Talk Online Panel GmbH

Karlsgasse 7/ Top 5
1040 Wien

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